Grass. Flowers. Bunnies. Chickens. Eggs. Mostly in baby pastels. Otherwise in funky bright. During Easter, we celebrate the resurrection of Jesus from the tomb. Nowadays on Easter, the world is obsessed with hunting chocolate eggs, cuddling bunnies and having large meals with the family. Genuine hospitality Easter is the perfect moment for people to book […]
Madam, may I ask you something? What do you think of this hotel so far, are there things that you have noticed positively and, if I may be so bold, do you intend to come back here again? I was a guest in a hotel for three days. Since last year I have been guiding […]
Let’s be honest, if employees in the hospitality found money really important, they wouldn’t work for you in the hospitality industry, would they? That’s not meant to be ridiculous, but of course, there are places where you can earn much more money with less effort. Yet, this is not a reason for employees in the […]
During the last few months, Roos Steenbruggen and her team were really busy creating a completely new branding for Icing on the Cake. On the first of November 2018, their new website, commercial and brandbook launched. In this article, she will guide you through the process of setting up a completely new corporate identity. The importance of […]
Seven years ago, I started Manic Organic. Back then we were still in the financial crisis, and every initiative that had to do with organic was directly associated with expensive and unnecessary. Today we cannot imagine that anymore. I believe in the essence of organic and natural food being something good, an intrinsic motivation. Natural […]
Hospitality is all about experience creation. Michelin starred restaurants and high-end hotels have been doing this for years; focus on the begin-to-end guest experience. The total guest (or customer, but you know who has customers huh ?) journey is designed in such a way that guests are completely engaged with the product, even before they have […]
The first years of college were mainly about figuring out who I was and what I wanted to do with my life. My personal interests were always focused on creative subjects, which is exactly the reason I got a learning contract with a graphical designer. When I was under that learning contract, I soon found […]